Nespresso Vertuoline Troubleshooting Guide

Nespresso Vertuoline Troubleshooting Guide

Almost every Nespresso owner has faced some issue at a certain stage of their machine’s life. At some point, you may encounter some trouble with your machine that can keep you from getting your cup of coffee. 

To help you fix those issues, we present this well-researched, informative, and solution-friendly troubleshooting guide. 

Before you jump into the list, there’s one solution to many troubleshooting issues that people have been trying to resolve. The one-stop solution to troubleshoot multiple Nespresso problems is to descale the machine. 

It’s imperative to descale your Nespresso machine within six months or last 600 cups of coffee. Doing so can help you fix a lot of problems like: 

  • Water/coffee leakage 
  • Coffee that isn’t hot enough 
  • Unusual/low-pressure coffee flow
  • Orange flashing light
  • Half red and half green light 

Forgot to descale? No worries, as we got you covered! Check the following troubleshooting issues you may have been facing with your Nespresso machine and learn how to resolve them. 

1. Water Leakage Problem

Check if the water reservoir is positioned correctly or not. If not, that might be the reason for the water leakage over the coffee counter. 

Plus, take the used capsule container and empty it out. Sometimes, a little amount of liquid is left behind the container, which can build up and result in leakage. 

If you find the leakage where the capsule is positioned, the piercing needle might be the problem. If the needle doesn’t make a hole large enough, you’ll have water leakage. 

2. You Mistakenly Pour Milk Into The Water Tank

Yes, it may sound absurd, but it does happen! People sometimes consider pouring milk into the water tank a good idea. Maybe they do it to make a mocha or some hot chocolate. No matter the reason, it’s never a good idea. 

You must know that the boiling point of milk is different from that of water. The fat sugars and other particles present in milk are bad for your machine’s water tank as they can completely sludge it up. 

In the worst-case scenario, the milk solids will burn inside the Nespresso machine’s heating mechanism – Thermoblock. How to fix it? Try to run the descaling cycles through the machine a couple of times to eliminate any temporary damage quickly. 

3. Coffee That Isn’t Hot Enough

There are two ways to fix this problem: 

  • First Solution: try to descale your coffee machine. Whenever you brew coffee in your Nespresso machine, build-up happens inside it. These build-ups can make it challenging for your machine’s boiler to heat up the water. 
  • Second Solution: if the above solution helps you get hot coffee but is not hot enough, you can try another method. You can preheat the water before pouring it into the machine’s water tank. Although it can be the last thing you want to do in the morning, it’s the alternative way to enjoy a hot cup of coffee. 

Note: If your coffee comes out cold, you may have the elephant in the room. This problem is way too big, and it happens when the machine’s heating block gets broken. The only way to fix it is to replace it. 

4. There’s No Pressure In The Machine 

Similar to most Nespresso issues, you may have to descale your vertuoline machine from the inside. 

By eliminating the build-up inside, you can enable a smooth and easy water flow via the machine, increasing pressure while brewing coffee.  

You can have low pressure for another reason – an empty water reservoir. Keeping your machine’s water tank empty allows air pockets to mold inside the Nespresso, resulting in low pressure. 

To resolve this issue, fill your machine’s water tank. To catch the liquid:

  1. Keep something beneath the brewing spout.
  2. If there’s any used capsule in the machine, remove it.
  3. Once you’re done, close the capsule area and go for the “brew” button.

It will suck out the air inside and help you make good coffee.

5. Nothing Comes Out Of The Nespresso Machine 

This issue usually occurs when you’re using a brand new Nespresso machine like the Vertuoline or when you haven’t used the existing Nespresso for a while. You can identify this problem when you hear the machine functioning from the inside, but nothing comes out on the counter.  

Before jumping into the solution, make sure every essential thing is correct. For instance, check if the water reservoir is positioned well and fits correctly on the machine. 

Now coming to the solution. If every small stuff is done right, you may have to prime the Nespresso’s water pump. To force water into one of your machine’s small openings, you’ll need something like a syringe. Here are the steps to do this: 

Step 1: Remove the water reservoir once you empty each capsule from the machine. To catch anything that comes out, keep something beneath the brewing spout. 

Step 2: The base where the water tank sits must have a hole. This hole is from where the Nespresso takes water in. This is the right spot to use your syringe of water in. However, just position and don’t squeeze yet. 

Step 3: When done, click on the brew button and push the syringe to squeeze the water into the hole. You should notice a different sound from your Nespresso when the water starts to flow correctly. 

Step 4: if it sounds normal like it does, you’re good to go. Position back the water reservoir, and your machine is all fixed. However, if you still don’t find the sound right, you may have to repeat the third step quite a few times until it starts to work. 

6. The Machine Doesn’t Pierce or Break The Capsule

If your Nespresso doesn’t pierce the capsule, you may find no coffee coming out, or even if it does, it comes out in minimal quantities. If your Nespresso machine doesn’t pierce/break the capsules, go for these two solutions: 

  • Examine the punch needle. At times, it breaks or bends, and due to its small size, you won’t acknowledge it until you fail in coffee extraction. 
  • Try to use the authentic Nespresso capsules. It’s imperative to know that the latest Nespresso models – like Nespresso Vertuoline – come with an anti-compatibility system. It helps disable or bend single pods if they’re not the official Nespresso capsules/pods. 

Besides the punch needles, the pod’s output side can also be a problem. 

7. Air Bubbles 

Let’s face it; almost everyone has let their Nespresso’s water reservoir run dry. If you, too, did that, you may have sucked some air into the machine. It may have an adverse impact on the pressure inside and keep you from enjoying the complete Nespresso experience. 

To resolve this issue, you must frequently run water into the machine without any pod inside. It will help you push out the air bubbles as the pump won’t have to deal with the coffee capsule’s resistance anymore. It can push the water and enable seamless flow quite easily.

Although it works on the first attempt, you may have to keep doing the process if your Nespresso has sucked in too much air or has been in storage for some time. Here are a few steps to get rid of the air out of your Nespresso machine. 

Step 1: Ensure to install the water tank and keep it full.

Step 2: Turn ON the Nespresso machine and open the lever of the capsules.

Step 3: Once the machine is ready, click on the Espresso/Lungo button.

Step 4: Get to hear some pumping sound while monitoring the capsule compartment.

Step 5: Repeat step 3 and 4 if you don’t see any steam/water coming out of the compartment

Step 6: Depending on the severity of the airlock issue, you’ll find water pumping out of the capsule’s compartment after 5–15 cycles.

Step 7: Shut the lever of the capsule and remove the machine 3-4 times again. 

8. Half Red and Half Green Light 

It is a warning that tells you that you’ll have to descale your machine in no time. Although you can still use it, you’ll find the light turns into a flashing orange after a certain point. It means you’ll have to descale the Nespresso machine. 

A red light on the Nespresso machine is something that everyone hates to see. Although many people think of it as a sign of wreckage, it’s not the case. In fact, red light issues are one of the easier issues to resolve. 

9. Red Light Blinking Continuously 

Solution 1: The first thing to do is open the head slowly and steadily. The reason behind it may be a dried-up, old capsule that got clung to your machine. 

Solution 2: If the above solution doesn’t work, go for the traditional yet reliable method of unplugging the machine. Leave the Nespresso unplugged for quite some time, say 15-30 minutes, and then plug the machine back. Switch on and see the outcome. 

10. Machine Won’t Start & The Red Lights Blinks Continuously Every 2 Seconds 

Open the Nespresso and see if any capsule needs to be removed. If you find any used capsule container, empty it out and shut it. 

11. Machine Not Running & There’s a Red Steady Light 

Try to switch off the Nespresso machine and unplug it. Keep the machine unplugged for half an hour. Like any electronic device, the Nespresso machine may need a break from all that functioning too. After your wait, try to plug the machine back in and turn it on. 

12. Red Light Flashes Twice Followed By Orange Light Blinking 

If there’s any used capsule inside, remove it. Then, try resetting the Nespresso. 

13. Red Light Flashes Twice Followed By A Constant Orange Light Blinking 

This is no issue at all, and there’s nothing to worry about. It’s just a signal that you’re in the special functions menu of the Nespresso machine. 

14. Red Light Flashes Twice Along With Clicking Noises 

First, try unplugging your coffee machine. Then, open the spot where you keep the capsules. Tuen that place upside down to ensure every remaining drop of coffee grounds falls out. At times, those coffee grounds become an obstacle for the little teeth structures that puncture the capsules. 

Also, look out for the teeth and a disc that punctures the capsules. Try spinning it around, and it will do so easily. If not, wipe and clean it with a wet tissue or paper towel.

15. A Constant Blinking of Orange Light 

This problem requires you to descale the Nespresso coffee machine. It’s as simple as that. 

16. Continuous Blinking of Green Light 

When the coffee machine has a green light blinking continuously, it means the device gets heated up. In such a case, you may have to wait up to one minute to get a cup of coffee. It’s no big deal as it usually occurs when the machine is turned on. 

Ending Note 

Hopefully, with this comprehensive troubleshooting guide, resolving or fixing your Nespresso Vertuoline machine problems won’t be a hassle anymore.

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